We work with contract freight carriers for competitive rate quote. We will advise the most cost Effective way to ship. Orders are shipped tailgate delivery this means it is your responsibility to take the goods off the back of the truck. In the event you need the goods brought off the back of the truck to street level (this does not mean delivered inside) we need to know to give the proper freight cost. Inside delivery is also available again we need to know to give you the proper cost. Customer is responsible to unload the goods immediately upon the trucks arrival to avoid additional charges. We reserve the right to charge you for refused shipments, incorrect delivery addresses and/or services we were not informed of at the time of the freight quote. We will email you shipping details as soon as your order is shipped.

Claims When your order is picked up by the freight carrier, they sign for the product as being in good order. At this point the Carrier is responsible for delivering the product to you in good condition. It is the responsibility of you, the customer to inspect the goods before giving your required signature to the carrier. If there is visible damage to the cartons or missing cartons it must be noted on the bill of lading. It is also your responsibility to look in the cartons to make sure there is no hidden damage. If the carrier does not allow you the time to do a thorough inspection it is imperative to put on the bill of lading the following: Freight Accepted Subject to Inspection”. Customer must notify carrier within 24 hours if any damage is found, By signing subject to inspection you have given yourself 24 hours to make sure everything is OK We will help you file a freight claim on your behalf should it arise. Reimbursement for said damage will come from the freight carrier to you.